Our courses are strictly non-refundable. This also includes failure to attain a valid UK/Ireland visa. The visa should be sought and attained prior to enrolling to the course. However, if you need to cancel a course due to ill health then evidence would need to be provided and we may be able to process refunds in extenuating circumstances.
Although we want you to be content with your purchase, it is your responsibility to check if you have been booked onto the right course before you make a purchase and that you will be available for the course.
If for any reason PLAB COACH cancels a course that you have booked onto then a full refund will be issued.
If you fail to turn up for the course you have been booked onto you will automatically been enrolled onto the next available course. However, failure to turn up onto the next available course will result in a forfeiture of your payment and you will have to re-book the course again.
We therefore strongly recommend that you book the course only if you are sure you will be able to attend.
If you need to speak to someone regarding a refund then please call us during working hours: 9am till 6pm